Policies / house rules

 

BOOKING AND CANCELLATION POLICY:

When you ask us to reserve a room, it is, “pulled off the shelf”. Reservation requests from other parties are refused. A deposit equal to the first night stay + tax is required at time of booking via major credit card (Visa, Mastercard ). Deposit will be refunded minus a $50.00 plus tax fee per unit reserved when cancellations are made more than 7 days prior to the check in date. No refund will be made when cancellation, date change or unscheduled early departure is made 7 days or less prior to the check in date or the guest does not arrive on the specified arrival date, unless we can rent the unit for all the booked nights. Early departures may be required to pay the entire cost of the stay, if the unit cannot be re-booked, if cancelled while in house. Should your trip be interrupted due to illness or family emergency, this cost can be covered by trip cancellation insurance if you purchase it.


HOUSE RULES

CHECK IN 3 PM – 9 PM Please call or email on the day of arrival to make arrangements for the key if arriving late. 

CHECK OUT 11 AM Late check out is unavailable.

QUIET TIME 9PM TO 9AM No unregistered guests after hours or behavior disturbing others will be tolerated.

NO SMOKING – outside only, away from open doors and windows to avoid smoke smell in your room or the smell disturbing other guests. Cigarettes must be disposed of in outdoor receptacles provided. $250.00 smoking charge + damages (burns) + lost room nights (minimum 3 nights) + applicable taxes will be charged to your card for smoking or disposing of your cigarettes inside. The unit will be restored to non-smoking status at your expense. Your minimum bill will be close to $650 and can top $2000 if carpeting, beds or furniture are burned! 

NO PETS – no pets on the property. Pet friendly accommodation is available in town – please ask us. $100 additional cleaning charge + damages for stained or chewed furniture and belongings + taxes will be applied to guests who make the decision to bring in a pet to our pet-free rooms. Sorry, we love them (we have a dog ourselves), but do not make exceptions for pets.

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